Turning Ideas into Reality
Concept, Development & Management
- Build a boutique or chic hotel brand which is authentically designed to wow the new X-Z to senior generations of guests (concept which is uniquely designed and not copied from any other international hotel brands)
- Rebuild or refresh a new tourism itinerary to drive market share for your destination
- Design, strategize and consult on your aspirational business model
- Business planning to escalate performance and effectiveness to drive return of investment and profits
- Redesign, refresh, rebrand or remodel the guest rooms, restaurants and bars, recreational facilities or public areas
- Reshape and rebuild assets’ performance with ability to turnaround business level
- Form, restructure or redeploy organizational structure to ensure the relevant resources are incorporated to deliver optimal performance with lesser fixed labour cost
- Task Force for hire – key executives and departmental heads level
We have a team of experts who can spend time to evaluate your needs and create tailor-made solutions, helping you, your team and your organisation – hotel, resort and tourism project – get off the ground successfully. We implement this through business planning, brand re-positioning, marketing or commercial strategies, analyzing market research and industry data, competitor research and advisory services.
If your business is already established however, with the constant change of business landscape, you might need a refreshed positioning, crafting out new guests experience to revamp your profitability. To this end, we can offer combined commercial and operations consulting including a full or partial audit to identify gaps and explore new opportunities. You can also expect support from the perspective of creating new concepts, putting standard operating procedures in place, training or coaching your teams. Contact us for a complimentary 30-minute review.
While we are headquartered in Kuala Lumpur, Malaysia, our team is mobile with project assignments at any cities or location throughout Asia. All we need is that the project is a “profile fit” for us to deliver escalated value to you and your organisation.
Certainly. We have a complimentary 30-minute consultation over the phone/online platform if you’d like to speak to us. Email us today at firstname.lastname@example.org to schedule your consultation.
Yes, definitely. First thing is for us to set-up an online call where we will evaluate your needs and pain points. We can then review the scope of job or assignments you would like us to lead or even appoint a task force and experts to assist you. Once we understand your needs, we can assist you to build a solution road map from the pre-opening up to a successful opening period.
If you are ready to explore and invest, we would like to hear from you. We would be pleased to work with you and your organization in developing a unique tourism destination/s from ground up including exploring the local cultural experience, type of accommodation and branding which fit your target audience, dining experience, recreational activities and educational moments. You may want us to go into the extend to assist you with the recruitment of the right Management Team to run your business.
As ThriveOn Consulting team comes with diversified business experience in our career journey, turning from hoteliers to now entrepreneurs, we will be thrilled to turn your dreams into reality. Email us today at email@example.com to set a date/time for a confidential discussion.
Source for the right consulting company to evaluate the potential of your project and look at how they work out the project potential.
As a hotel owner or investor, you need to evaluate if you are going to run your business as an owned business, or under management contract or as a franchise.
In the process of appointing a consulting or management company, be sure to review and check the background of its team members. Most companies can easily promise “big figures” however, at the end of the day, it is their people who truly count. Ask questions of its people. Do they have promising track records or just paper qualifications? You should be working with people who have excellent track records and a variety of experience as they are the ones who can manage your project through challenging situations including managing risk.
Once you are comfortable with the consulting company, appoint them to assist you in the planning and appointment of the most suitable management company who will eventually be hiring your management team on your behalf.
Be open with your expectations – value, brand, design concepts, return of investment time frame, technology or systems, people support etc.
Find out the level of expertise of your consultants, management company and operators. Are they only giving you promises on paper or commitment in deliveries?
Historical background does not necessary determine future success as the business world evolves quickly. The consulting company or management team you appoint needs to stay agile in developing a sound business plan supported by relevant data or market research. You know your consultants or team is doing the right thing when the target audience, clients, customers have the right perception of your project/product.
Before we take up any project or assignment, we will need to speak with you, the decision maker or your key executives first to understand your pain points, concerns, observation and needs. This way, we can be assured there’s clarity, understanding, aligned expectations and profile fit from both ends. One can call this an interview.
We do work on tourism projects as part of community work and we deliver the full project management under agreed terms as well as offer two sessions of complimentary after service audit to ensure the community and key stakeholders see the value of the new positioning (appropriate travel arrangements and accommodation will be fully borne by the client).
When your company agrees to appoint us, you will be paired with the best fitting and experienced consultant for your project.
You will receive our proposal and quotation and we require a ‘get-to-know’ session online between you and our consultant.
If refreshing your destination is key, we will work with your team to review the destination gaps, barriers and opportunities. This may cover marketing campaigns, digital engagements, sales initiatives, designs of marketing materials or even to go as far as looking at reviewing potential community work, incorporating local cultural touch points.
We will also assist you to facilitate discussions and brainstorm with your potential key sponsors and strategic partners to gain relevant investments or support. Ultimately, we work with you to bring out the best in your destination.
Source for the right consulting company to evaluate potential of your project and have an outlook overview on how they pitch on the project potential.
Understand if your owner has an idea or expectation in mind already or, they are considering to appoint a consulting company to develop a “profitable” outlet with a total new idea or concept. Would your owner like to run the restaurant and bar by their own team, franchised or simply rent the space to a famous food brand? Knowing the business model and investment is important.
If you plan to appoint a consulting company to manage this project, review the list of consultants who are going to support your project. Many companies can easily promise “a nice picture on paper” however, you need consultants who are highly experienced in the F&B industry so that you have full profitability! Get the consulting company to brainstorm with you on value, branding, design concepts, guest experience – in terms of service and culinary journey or story line, what makes the outlet different and its unique selling points, return of investment/ROI and timeline, people support, menus, kitchen set-up and operational processes/standards etc.
It is also important that the consulting company can back up what they say with research and data, not just empty promises. Contact us for a confidential discussion if you need F&B assistance or setup.
We’re products of the hospitality environment that we’ve worked in for decades. All of us started from the lowest ranks and worked our way up to senior roles before we became consultants. It is a well-known fact that if you’re not resilient, agile to adapt and adopt or tough enough, the hospitality industry is not for you. In view of this, we need to be tenacious yet diplomatic enough to excel in this field as at the end of the day, it is a “people business”! Our team with more than 150 years of combined hospitality passion and experience is here to provide you with commercial, operations and investors’ solutions. We will stand alongside you in creating sustainable positioning for your hotel, resort or tourist destination in the market. ThriveOn Consulting is about living its philosophy of ‘THINK BIG AND LIVE IT’!