Case Study: For a Restaurant Chain in Indonesia
The restaurant chain appointed Massimo Gavina – our Senior Consultant, help them improve one of their restaurant outlet in its F&B operations based out of Bali.
Massimo did improve and turn things around so expertly that after 3 months, he was appointed to help all the other restaurants within the same chain across Indonesia. He managed the employees as well as implemented an innovative training programme for seven other restaurants within the chain. Massimo also introduced creative selling skills and taught the chain’s employees to engage themselves in driving performance which increased significant revenues.
The restaurant chain experienced a boost in sales through Massimo’s innovative selling strategies and a much higher employee’s retention rate.