New Hotel-opening Commercial Framework

April 15th, 2020

I am writing this endorsement letter, recommending the consulting services that was provided by the Kuala Lumpur based, ThriveOn Consulting (M) Sdn Bhd.

The assignment rendered by ThriveOn Consulting, was led by Coreen Cheah – Founder & Consultant, whom has personally assisted the Commercial Department of Radisson Hotel Group, Asia Pacific region, in developing the ‘New Hotel-opening Commercial Framework and Tools’ for city and resort portfolio.

Even though the Consultant, was given a short timeframe from November 2019 up until February 2020, I need to give a lot of credit to Coreen on her highly experienced expertise and skills in building the framework to set parameters, quality standards and consistency to our pipeline and newly opened hotels. She has certainly displayed a high level of sincerity in achieving our organizational expectations while, handling it so swiftly with such unwavering attention.

We have since introduced the ‘New Hotel-opening Commercial Framework’ to our regional teams, relevant internal key stakeholders and Hotels. I believe with the framework and tools in place, we can further drive performance and efficiency since ‘Day 1’ of opening! This has made ThriveOn Consulting an extremely reliable partner and I, therefore strongly recommend their services.

Hannes Bos
Vice President Commercial, Asia Pacific
Radisson Hotel Group